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Final Program


Schedule at a Glance
Legend
Program: Practice Innovation Summit
General Topic: Advance Programming

Run Human Resources Like a Pro: Staffing Models, Conflict Management, and the Main Mistakes to Avoid to Lower Staff Turnover and Improve Office Efficiency

Friday, October 24, 2025
9:00 AM - 1:00 PM Central Time

    Innovation Moderator(s)

  • JC

    Joseph Cantrell, JD

    American College of Rheumatology
    Brookhaven, Georgia, United States

    Disclosure information not submitted.

This session is designed to offer practical, proven strategies for improving staffing structures and managing teams more effectively in a busy rheumatology practice. Planned topics include:

• Building and adapting staffing models that align with your practice needs

• Conflict resolution techniques that support long-term team cohesion

• Common HR and leadership pitfalls—and how to avoid them

• Strategies for reducing staff turnover and improving retention

• Approaches to improving office efficiency through smart personnel management

Learning Objectives:

  • Members will be able to navigate HR related issues in a rheumatology practice. They will understand how to implement new staffing models, new conflict resolution tactics, and new strategies to reduce staff turnover and improve retention

Presentations:

  • 10:00 AM - 11:00 AM Central Time
    Run Human Resources Like a Pro: Staffing Models, Conflict Management, and the Main Mistakes to Avoid to Lower Staff Turnover and Improve Office Efficiency

    Innovation Presenter: Tien-I Karleen Su, MD – Amicus Arthritis & Osteoporosis Center

    Innovation Presenter: Adrienne Hollander, MD – Arthritis Rheumatic and Bone Disease Associates